At RB-ONW, we believe banking should be accessible to all. We're committed to creating inclusive digital experiences that work for people of all abilities.
We're dedicated to making RB-ONW accessible to everyone, regardless of ability. Our commitment extends across our digital platforms, products, and services.
Our digital platforms are designed and tested to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
We involve people with disabilities in our design and testing processes to ensure our products work for everyone.
We regularly audit and update our platforms to maintain and improve accessibility as technology evolves.
Explore the accessibility features built into RB-ONW's digital banking platform to support users with diverse needs.
Support for low vision and color blindness
Alternative navigation options
Support for hearing impairments
Clear, understandable content
We adhere to international accessibility standards and guidelines to ensure our digital banking platform is accessible to all users.
Our platform complies with Web Content Accessibility Guidelines 2.1 Level AA, the international standard for web accessibility.
We follow Americans with Disabilities Act (ADA) requirements to ensure equal access to our digital services.
Our mobile apps follow iOS and Android accessibility guidelines, ensuring a consistent experience across devices.
We conduct quarterly accessibility audits and user testing with people who have disabilities to identify and address issues.
RB-ONW has achieved certification for accessibility compliance from independent third-party auditors.
Last audit completed: January 2025
RB-ONW works seamlessly with popular assistive technologies to provide an inclusive banking experience.
Compatible with major screen reader software
Support for visual enhancement tools
Voice command and dictation support
Your feedback helps us make RB-ONW more accessible. Let us know about any accessibility barriers you encounter or suggestions for improvement.
If you're experiencing accessibility issues or need assistance using our digital banking platform, our dedicated accessibility support team is here to help.
TTY/TDD Services Available: 711 (Relay Service) • Available Monday-Friday, 8AM-8PM ET